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Canada Route Planner & Address Finder

 

CANADA ADDRESS FINDER (“we,” “us,” or “CANADA ADDRESS FINDER”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Canada Address Finder website and app (the “Service”).

We may update this policy from time to time. Changes will be posted on this page and within the app. Please check periodically to stay informed.

If you have any questions, please contact us at: info@canadaadressfinder.com

 

The Information We Collect

We ask you to voluntarily provide the following information to create and manage your account. This information is strictly used for operating the Canada Address Finder Service. Failure to provide it may prevent us from delivering the Service effectively.

  • Name
  • Email address
  • Mobile phone number

We also collect certain device-specific data with your explicit permission:

  • Geo-location data while using the app (to provide accurate address finding and route optimization).
  • Push notification preferences (for service updates and important notices).

You may update your device permissions at any time in your device settings.

 

Children Under the Age of Majority

The Canada Address Finder Service is not targeted at individuals under the age of majority in their province or territory (generally 18 or 19). We do not knowingly collect personal information from them. If you are a minor, please do not provide us with your information.

 

How and Why We Use Your Information

We use your personal information to:

  • Operate and deliver the Service: This includes creating your account, providing access to our accurate address-finding and route optimization features (especially for rural and hard-to-find locations like farms and new builds), and enabling location-based services.
  • Communicate with you: To send service-related messages, including support responses and important updates.
  • Send push notifications: With your consent, we may send you notifications about the Service.

We process your data based on your consent (e.g., for location access and notifications), to fulfil our contract with you (e.g., providing core app functions), and to comply with legal obligations.

 

Your Rights Under Canadian and UK Privacy Law

Depending on your location, you have rights regarding your personal information. For users in Canada, this includes rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). For users in the UK, rights are granted under the UK GDPR.

These rights may include:

  • The right to access a copy of your personal data.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your data (subject to exceptions).
  • The right to restrict or object to how we use your data.
  • The right to data portability.

To exercise any of these rights, please contact us at info@ canadaadressfinder.com.
If you are unhappy with how we handle your data, you have the right to complain to your local privacy authority (in Canada, the Office of the Privacy Commissioner)

 

Data Sharing and Third Parties

We will only share your information in the following limited circumstances:

  • To deliver the Service: We share data with trusted third-party service providers (e.g., for secure data hosting, payment processing) who are bound by strict data protection agreements.
  • For legal reasons: We may share your information with authorities to comply with applicable laws, prevent fraud, or as evidence in legal proceedings.
  • In a business transaction: If CANADA ADDRESS FINDER is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

 

International Data Transfers

Your personal data is currently stored on secure servers in the United Kingdom. By using the Canada Address Finder Service, you acknowledge that your information will be transferred to and processed in the UK. When we transfer data, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in accordance with UK and international data protection laws.

 

Google Maps API

The Canada Address Finder app uses Google Maps APIs to provide mapping, location, and route optimization services. Your use of this functionality is subject to Google’s Privacy Policy. We do not share your personal information directly with Google for their own use, but they may collect certain device and location information as described in their policy.

 

Cookies and Tracking

The Canada Address Finder website may use cookies to improve your browsing experience. By continuing to use the site, you consent to our use of cookies as described in our Cookie Notice. The app itself does not use cookies or other tracking technologies beyond those necessary for core functionality.

 

Push Notifications

We may send you push notifications for service updates or important notices. You will be asked for your explicit consent when you first install the app. You can withdraw consent at any time by changing your notification settings on your device.

 

Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you the Service. You have the right to request deletion of your data. To do so, please use the request form available in the FAQ section of the app or website. Upon receipt of your verified request:

  • We will delete your name from our database within 4 weeks.
  • We will retain your email address and mobile phone number for a further 12 months for fraud prevention and legal compliance purposes, after which they will be securely deleted.

 

Data Security

We take data security seriously. We implement appropriate technical and organisational measures, including encryption, secure servers, and access controls to protect your personal data from loss, misuse, and unauthorised access, alteration, or disclosure.

 

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